Privacy Policy
Text messages and mobile numbers
Provenance SCS Inc. does business as ShipEasy, and sends text messages only under the ShipEasy name. We text only the sign-in codes a ShipEasy user chose to receive and the shipment alerts a person asked for. We send no marketing or promotional texts.
Mobile numbers and the consent to receive texts are not sold, and are not shared with any third party or affiliate for their marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, except the text messaging provider that delivers the texts for us. This applies in place of anything else in this policy that would allow sharing.
Reply STOP to stop the texts and HELP for help; message and data rates may apply. The ShipEasy text message terms and the ShipEasy Privacy Policy describe the program in full.
1. Introduction
At Provenance SCS Inc. ("Provenance", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. Information We Collect
We may collect several types of information from and about users of our website and services, including:
- Personal Information: Name, email address, postal address, phone number, company name, job title, and other identifiers that you provide when using our services or communicating with us.
- Business Information: Information related to shipments, logistics operations, supply chain activities, and other business operations that you share with us.
- Usage Data: Information about how you use our website and services, including IP address, browser type, device information, pages visited, time spent on pages, and other usage statistics.
- Marketing Information: Your preferences in receiving marketing communications from us and our third parties.
3. How We Collect Your Information
We collect information directly from you when you:
- Register for an account or subscribe to our services
- Complete forms on our website
- Request a quote or consultation
- Contact our customer service
- Subscribe to our newsletters or marketing communications
- Participate in surveys, promotions, or events
We also collect information automatically when you use our website through cookies and similar technologies. For more information about our use of cookies, please see our Cookie Policy.
4. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Communicating with you about your account, services, or support requests
- Sending you marketing communications (with your consent where required by law)
- Conducting research and analysis to improve our business operations
- Complying with legal obligations and enforcing our terms and policies
- Detecting, preventing, and addressing technical issues or fraudulent activities
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Partners: Logistics partners, carriers, warehouses, and other third parties that help us provide our services.
- Legal Requirements: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, updating, or deleting your information
- Restricting the processing of your information
- Objecting to the processing of your information
- Receiving a copy of your information in a structured, machine-readable format
- Withdrawing your consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. International Data Transfers
We may transfer your information to countries other than the country in which you are located. When we transfer personal information internationally, we take appropriate safeguards to ensure that your information receives adequate protection.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Provenance SCS Inc.
Email: privacy@provenancescs.com